As unforeseen circumstances can occur, Laura’s Touch will fully refund a booking if cancelled within 24 hrs notice. If in the unlikely event, your booking has to be cancelled by the therapist, you will receive a full refund or your booking will be rescheduled at a mutually convenient time. If you need to reschedule your appointment day or time please call: 0843 289 0344 or email. Please ensure you provide a minimum of 24 hrs notice for any rescheduling requests.
The cancellation policy is as follows:
|Notice period||Refunded Amount|
|24 hours or more||100%|
|Up to 2 hours before treatment||70%|
|Within 2 hours||0%|
If you need to change or amend your booking please ensure you call 0843 289 0344 within 24hrs to do so. Please note that any amendments to date or scheduled time for a treatment, is subject to the same appointment cancellation policy as above.